Effective Date: November 20, 2024

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Hearts Engaged Ministries ("we," "our," or "us") is committed to maintaining the accuracy, confidentiality, and security of your personally identifiable information ("Personal Information"). As part of this commitment, our privacy policy governs our actions as they relate to the collection, use and disclosure of Personal Information. Our privacy policy is based upon the values set by the Canadian Standards Association's Model Code for the Protection of Personal Information and Canada's Personal Information Protection and Electronic Documents Act. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, heartsengaged.com ("Site"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

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1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

1.1 Personal Data

Personally identifiable information, such as your name, shipping address, email address, and telephone number, that you voluntarily give to us when you register, make a purchase, or interact with our services.

1.2 Derivative Data

Information our servers automatically collect when you access the Site, such as your IP address, browser type, access times, and the pages you have viewed.

1.3 Financial Data

Financial information, such as payment method (e.g., valid credit card number, card brand, expiration date), that we may collect when you purchase products or services from the Site. All financial information is stored by our payment processor, and you are encouraged to review their privacy policy and contact them directly for responses to your questions.

1.4 Data from Social Networks

User information from social networking sites, such as Facebook, Instagram, Pinterest, and Twitter, including your name, social network username, location, gender, birth date, and profile picture, when you connect your account to such networks.

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2. How We Use Your Information

We use the information we collect in the following ways:

• To process and manage your orders and subscriptions.

• To send you marketing communications related to our services.

• To respond to your inquiries and provide customer support.

• To improve the functionality of our Site.

• To conduct market research and analyze user trends.

3. Disclosure of Your Information

We may share your information with third parties in certain circumstances, including:

• With service providers who perform services on our behalf, such as payment processors and shipping companies.

• To comply with legal obligations or protect our rights.

• In connection with a sale or merger of our company.
   

4. Cookies and Tracking Technologies

We may use cookies, web beacons, and other tracking technologies to help customize the Site and improve your experience. Most browsers are set to accept cookies by default. You can remove or reject cookies through your browser settings, but this could affect the availability and functionality of the Site.
 

5. Third-Party Websites

Our Site may contain links to third-party websites and services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review the privacy policies of any third-party sites you visit.

6. Protecting Children's Privacy
Our website and digital products are not intended for children under the age of 13. We do not knowingly collect personal information from anyone under this age. If we become aware that any information has been collected from a child under 13, we will promptly delete it. Parents or guardians with questions or concerns about their child’s information can contact us directly.

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7. Data Security

We use administrative, technical, and physical security measures to protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

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8. Your Privacy Rights

You have the right to:

• Request access to the personal data we hold about you.

• Request corrections to any inaccuracies in your personal data.

• Request the deletion of your personal data in certain circumstances.
   

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or the law. When we do, we will revise the "Effective Date" at the top of this page. We encourage you to review this policy periodically.

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10. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Email: info@heartsengaged.com